Returns & Exchanges
We want you to be 100% satisfied with your Rocketbook experience, which is why we offer a 30-day return window for all products in their original condition. If your smart notebook or accessories don't meet your needs, we provide a streamlined process for returns and exchanges.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to begin the process.
Print Your Label
Select the items you wish to return and download the prepaid shipping label provided by our system.
Package Your Gear
Securely pack your Rocketbook products in their original packaging to ensure they are protected during transit.
Drop Off and Refund
Drop your package at any authorized carrier location; once received and inspected, we will issue a refund to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing