Frequently Asked Questions
Everything you need to know about our next-generation reusable electronics.
How long does shipping take for domestic orders?
Standard shipping typically takes 3-5 business days. We also offer expedited 2-day shipping options at checkout for those who need their gadgets sooner.
What is your return policy for electronic devices?
We offer a 30-day money-back guarantee. If you are not satisfied with your purchase, you can return the item in its original packaging for a full refund or exchange.
Do Rocketbook products come with a warranty?
Yes, all our electronic products include a 1-year limited warranty that covers manufacturing defects and hardware failures under normal use.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Are your products compatible with both iOS and Android?
Absolutely. Our smart devices and companion apps are designed to work seamlessly across both iOS and Android platforms to ensure maximum connectivity.
How can I track my order once it has shipped?
Once your order leaves our warehouse, you will receive an email with a tracking link and a unique number to monitor your package's journey in real-time.